Fraud can hit anytime… but you’re protected.
You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of card fraud. That’s because the cards we issue are protected by FraudWatch®PLUS.
- Trained analysts watch for suspicious transaction activity on your behalf, 24 x 7, 365 days a year
- You will be contacted immediately by an experienced fraud analyst to verify the authenticity of your card transactions, if warranted.
- Our Fraud Analysts will NEVER ask for any personal information including your PIN number.
- If you receive a call from our Fraud Analysts, they will only confirm the last four digits of your card, merchant information and the amount of your transaction that is in question. You can always call us at 937-667-8461 if you are unsure that the person calling is a legitimate Fraud Analyst. Please be aware, there are many people out there that will try to call and act like they are our Fraud department but will begin asking you for personal information which may include: full card number, PIN number, Name and address, etc. If this occurs hang up immediately.
So if you ever get a call from “Fraud Prevention Services”, know that our people are doing their job and preventing potential misuse of your card.